Librarians' Manual
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Training, practice, technical help
Marketing materials
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News & Announcements (click on title to read more)
News taken from the Ask A Montana Librarian Blog
Training, Practice, Technical Help
- Launching Chat Cheat Sheet
- Sending a Script to the Patron Cheat Sheet
- Sending a Live URL Cheat Sheet
- Ending a Session Cheat Sheet
- Anytime, Anywhere Answers training
- QuestionPoint FAQ
- Who to contact for technical help
- Working with Scripts in QuestionPoint
- Going Virtual
- Virtual 101
- Virtual Reference Training
